In order to activate the Heartstopper feature on the Lil Devil slot, which gives profitable free spins, you need to collect 40 hearts, each of which is issued for two scatters. But one of the players had a problem - their number is reset when there is very little left before activation. On April 21, on the Casinomeister forum, user coopigeonsnr wrote the following:
There seems to be something strange going on with BTG in Lil Devil slot, they had problems with the game about a week ago. I had the same problem twice in 1 week, when you diligently collect hearts to activate the Heartstopper bonus and 5 or 6 hearts before activation, without any error, warning or internet interruption, the number of hearts at the moment is reset.
I've raised the issue at both casinos and am still waiting for a resolution, a little annoying after you've been collecting for a long time, but thought it was worth mentioning. I only play small stakes, but I can imagine the disappointment if that happened at high stakes.
To this, several other users replied that they also had such a problem, or they heard about it. In one of the cases, this happened in Videoslots. The casino contacted the developer, but they did not find any problem, as a result, Video Slots simply compensated the player for this loss.
Another user said that this happened to him in three different casinos. And the result was different. Casumo contacted the developer and within a few hours the accumulated hearts were returned. And the problem was not solved in another institution.
